Privacy Policy

Introduction

At MTS DNC Energy Consultants Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and manage personal information when you interact with our website or use our services, including BER assessments, Part L compliance, energy simulations, and SEAI grant support.

Information We Collect

We may collect the following information:

Contact information: name, email, phone number, and address.
Project details: building address, size, type, and energy-related data needed for BER or technical assessments.
Payment information: only used for invoicing and payment processing.
Website usage data: IP addresses, browser type, pages visited, and session duration for improving the website experience.

How We Use Your Information

Your data is used to:

Provide and manage BER and technical assessment services.
Prepare BER certificates, technical reports, and energy simulations.
Communicate with you regarding services, proposals, and SEAI grant support.
Comply with legal obligations, including SEAI requirements.
Improve our website, services, and client experience.

Sharing Your Information

We do not sell your personal data. We may share information:

With SEAI or its agents for compliance and verification purposes.
With contractors or specialists involved in your project (e.g., heat pump installation, insulation).
Where required by law or legal processes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Object to or restrict certain processing of your data.
Withdraw consent at any time.

To exercise any of these rights, contact us at info@mtsdnc.com.